CORPORATE

 

TWL Holdings Berhad ("TWL") formally known as Tiger Synergy Berhad was incorporated on 2nd December 1994. The principal activity of TWL is investment holdings. TWL's main activity at the moment is investment holdings. TWL's authorized issued share capital as at 28 February 2022 is RM262,452,704.590 divided into 2,590,120,217 ordinary shares.
 
The company's core businesses are in the property development and construction industry and wood base manufacturing and trading. In accord with the director's vision and confidence in future business opportunities, the company had charted a course for gradual future expansion.
 
TWL under its subsidiaries is led by an experience, capable and dynamic management team, which includes qualified professionals. Some of the Directors and Senior Management of the company has more than 15 years of 'hands-on' experience in Property Development and Construction Industry and Manufacturing and Trading Industry. With their vast experience and knowledge, the company is viewing for continuous success and significant expansion for development and construction and manufacturing.
 
Moving forward, the board envisaged higher revenue contribution for the property development segment as compared to the manufacturing and trading of the wood based products. The outlook for the property section is expected to be performing better as there is a growing demand for residential and commercial properties. The Group will source for land banks and joint-venture opportunities to further expand its property development segment. Going forward the group will continue to seek further enhancements in processes to improve operational efficiency, productivity and product quality with the view to reduce the overall cost and increase the profit margins in the manufacturing section. The Group intends to streamline and reforms on its activities in the timber log trading by looking and seeking for timber concession which will attribute profits to the Group where there are prospects for further growth.
 
The Group would continue with its rationalization exercise of its manufacturing and its log trading activity to future streamline its operations in managing this challenging operation environment and mitigating any potential adverse effect.

SUSTAINABILITY MANAGEMENT

Sustainability is about long-term thinking and leadership. In TWL, we've always taken a sustainable approach that leads to positive economic, environmental and social outcomes for our business and our stakeholders. We understand the world is constantly changing and to be part of the future we must remain agile and open to new ways of working. We believe that a sustainable approach makes good business sense and seek to work with stakeholders who feel the same. By aligning our corporate responsibility and sustainability vision with our purpose, we believe we can make space for greatness for all our stakeholders.

Sustainability Governance

The Board of Directors undertakes an oversight role over the Group's sustainability efforts. The Board is responsible for overseeing key decisions related to sustainability matters of the Group and monitoring our performance against set targets to help advance our sustainability agenda.

We uphold the belief that commitment to high standards of corporate governance is essential in ensuring the sustainability of the Company, as well as to safeguard shareholders' interests and deliver long-term value. Aligning with the perspective of our stakeholders, the Group, within the scope of corporate operations, identified that the Corporate Governance and Integrity, Risk and Opportunity Management, Stakeholders Relations, Environment, Human Capital constitute key sustainability aspects material to our business.

CORPORATE GOVERNANCE AND INTEGRITY

The Group is committed to upholding a high standard of corporate governance and business integrity in all its business activities, which is essential for the long-term sustainability of the Group's businesses and the enhancement of shareholders' value. Setting the right standards on governance protects the business and strengthen stakeholders' confidence whereas transparency in disclosure ensures that all stakeholders, be they investors, employees, customers or suppliers of the Company can have confidence in the decision-making and management processes of the Company. We believe that making good governance practices as an ingrained corporate culture would ease the Management's effort in achieving the financial goals of the Company. Having good governance would therefore reduce the risk of the Company and minimize the chance of a failure. Together with transparency, it could also enhance the image and standing of the Company in the eyes of the suppliers, customers and business partners. Consequently, with better performance, the value of the Company will increase and with more potential investors. The Board and Senior Management of TWL are committed to conducting business with integrity and consistent with high standards of business ethics, and in compliance with all applicable laws and regulatory requirements. Through good and transparent corporate governance, we are committed to safeguard shareholders' interest and the Group's assets, so as to drive long-term sustainable growth and value creation in our business.

RISK AND OPPORTUNITY MANAGEMENT

TWL has embedded proactive and structured risk and opportunity management at all levels of the organization. The breadth of the Group's Project Development and Construction operations provide increased resilience to risks and greater ability to capture opportunities. The Group has established a network across the business and in conjunction with ongoing discussions with management, external agencies and stakeholders, to identify the risks facing by our business. The Board recognises the importance of identifying and actively monitoring the strategic, reputational, financial and operational risks, and other longer term threats, trends and challenges facing the business.

TWL'S STAKEHOLDERS

We define our stakeholders as groups whom our business has a significant impact on, and those with a vested interest in our operations. By assessing the significance and impact of their interest on TWL's business, we have identified stakeholders groups as follows:

Investor Relations

Building stakeholders' confidence through timely and accurate disclosure and regular communication is the key focus of TWL's Investor Relations function. We are committed to maintaining an open dialogue with shareholders and the Board recognises the importance of that relationship in the governance process. The Board has overall responsibility for ensuring that we listen to and effectively communicate with our shareholders. We communicate on significant corporate news through website, press conferences & interviews by engaging mainstream media and web based platforms. Information is also communicated to shareholders on a timely basis through regular announcements including its business activities and financial performance. Communication is also made through annual reports that are issued to all shareholders within the mandatory period. Annual general meetings and extraordinary general meetings of the Company represent the principal forum for dialogue and interaction with all shareholders, and for the Company to solicit and understand the views and inputs of the shareholders.

CUSTOMERS

TWL seeks to deliver sustainable solutions and exceptional service levels to delight our customers. Understanding and meeting customers' needs is at the heart of everything we do. We anticipate people's evolving expectations and requirements and consider future market scenarios carefully. Our promise is to create inspiring spaces and deliver quality homes in line with the rising expectations and lifestyles aspirations of homebuyers to deliver quality products.

GOVERNMENT

Legal compliance and ethical practices are the core foundation of our business. The Group maintains close working relationships with business associates and regulators to keep abreast of changes in the regulatory framework and business environment. In doing so, regular formal and informal communications are undertaken with regulators, and also through industry associations. The Board is responsible for reviewing findings of internal investigations into suspected fraud, irregularity or infringement of any relevant laws, rules and regulations within the organisation that is likely to have a material impact on the Group's results.

BUSINESS PARTNERS

TWL works closely with partners in our value chain to ensure that construction activities are carried out in line with best practices in Environment, Health & Safety standards and sustainable building methods.

EMPLOYEES

Our employees are part of our human capital whose competencies and well-being are fundamental to TWL's operational effectiveness. We aim to develop their potential to drive innovation and organisational excellence. Our goal is to establish work ethics among our employees, which are in line with our core values and code of conduct. They are the foundation upon which we build all our business initiatives and conduct our day-today activities.

CORPORATE SOCIAL RESPONSIBILITY

We believe in creating a positive and enduring social impact through our Corporate Social Responsibility (CSR) initiatives that support our business, our people and the communities in which we operate. Through the years, these core commitments have been nurtured and extended to encompass the pillars of Workplace, Community, Environment and Marketplace, to ensure the continued wellbeing and sustainability of the community we serve.

COMMUNITY

Our primary vehicle for engaging with our communities is through charitable organisations that help those in need throughout our communities. Within a broad range of our community engagements, we focus on the education of today’s youth and providing financial and practical support to targeted local and communities, through donation, sponsorship, and voluntary activities. Through our philanthropic contributions, we continue to champion various efforts deserving support. This involved various organizations and charitable bodies that truly deserve it. We believe that in giving back is when we truly received. During the financial period, the Group has contributed and donated to the following charitable organisations, association and schools:-

1) Persatuan Keturunan Liew Negeri Sembilan
2) The Chung Hwa Old Pupil’s Association, Kuala Pilah
3) Pertubuhan Pengikut Rumah Berhala Kuan Eng Meo
4) Chung Hua High School Seremban
5) Goh Xue Xin-Donation CHHS school fees
6) Kechara Soup Kitchen Society
7) Persatuan Hokkien Negeri Sembilan

ENVIRONMENT

At TWL, we view our role as a developer of living spaces, lives, and communities. We are committed to protecting and conserving the environment that our business operates in. Initiatives have been taken to develop buildings which comply with the guidelines set by the local building authorities. We adopt strategies that are socially responsible by incorporating more greenery, landscaping, better facilities and innovative house design into our projects to improve the quality of the environment. We endeavor to create an inclusive builtenvironment that serves the need of all age groups and people with different abilities, allowing for independent and equitable access and use. We are guided by our philosophy to care for and contribute to the economic, environmental, and social development of the communities. In conceptualising our developments, we create value by balancing economic objectives with the needs for environmental sustainability, and universal design considerations.

Water Management and Efficiency

Our developments are designed with a strong focus on water sustainability throughout the lifecycle of the asset. We will further enhance the water management by adopting new technologies and solutions to raise water efficiency such as rainwater harvesting at residential and commercial developments. To reduce fresh water consumption at construction site, the Group increases the reuse and recycling of wastewater.

Energy

Our developments integrate energy-efficient designs such as natural ventilation induced to all spaces to encourage reduced air-con use for healthier lifestyle, large over-hang shading elements that allow diffused natural light to enter all spaces thus reducing reliance on artificial light and energy consumption.

Materials supply

TWL has a strong track record in supply chain management by engaging contractors and consultants that abide to its ethos of ‘Conserving as we Construct’. It has built a supply chain that shares TWL’s firm commitment to EHS (Environment, health and safety) through TWL’s EHS Management that clearly state the requirement for the selection of products through sustainable sourcing. Their support has helped TWL
adapts effectively to challenges posed by climate change or shortage of resources, for long- term business sustainability.

Environmental Awareness Activities

The Group has always been mindful of the way of its operations and business activities impact the environment. As such, the Group is always open to new ideas, techniques and technologies that can help enhance its entire value chain from an eco-friendly perspective. Our employees and contractors also have an integral role to play in the Group’s efforts to be ‘green’. A culture is embedded among our employees and contractors for the conservation of electricity, water and paper during the day to day operations. Employees at TWL are also encouraged to share ideas and suggestions on ways to save energy and safeguard our environment. Furthermore, TWL seeks to reduce the impact on the environment by monitoring and reducing carbon footprint, waste, emissions and environment risks.

HUMAN CAPITAL

It is at the core of our value system to ensure the wellbeing of our team. Held together with a corporate and united vision, the TWL team evidently strives together to ensure growth and development of the company, and each other. TWL’s talented and varied people are our strongest resource. Through our Core Values, there has been a focus on providing a healthy and supportive working environment for all of our employees. We believe that an ethical and professional working environment is crucial in cultivating a corporate culture which motivates and empowers our employees to meet their full potential both professionally and personally. We advocate lifelong learning and seek to develop our employees’ capabilities to their potential so that they can grow together with the Company. Employees have been encouraged to sign up for relevant training courses to hone and sharpen their skills, knowledge and competencies.

Remuneration

We place a strong emphasis on having a performance based remuneration framework that is competitive and flexible to company, market and industry changes. Salary benchmarking with the market and within the industry is conducted regularly to ensure competitiveness of remuneration and benefits.

Harmony Work Place

The Group continuously reviews on the working environment, staff development, staff benefits and welfare. Monthly management meetings are held to discuss current affairs of the Group; management’s decisions are then disseminated to staff via issuance of circulars, memorandum or other means to keep them well informed. Recruitment of staff workforce is made based on candidates’ competency, knowledge, skills, experience and attitude. TWL is committed to provide an environment where all staff, regardless of age, gender, ethnicity, race and religion has equal opportunity to work and grow together.

Safety and Health (“SH”)

The safety, health and wellness of employees and contractors’ workers may affect work performance and productivity, therefore safety and health are fundamental in sustaining our human capital. Workplace safety is paramount to our employees, particularly in the construction sites. We are committed to Workplace Safety and Health (WSH) and take every precaution to prevent occupational injuries among employees. We believe that optimum work conditions not only make our employees safer, but also boost morale. We have worked extremely hard to ensure that all our contractors, suppliers and partners share our commitment to promoting safe and healthy work practices.

SUSTAINABLE FUTURE

The Group recognises the importance of business sustainability and will continue to reassessing its current operations and reviewing its performance in another essential perspective. We continue to refine our management approach to adapt to the changing business and sustainability landscape. As the Group commits itself in balancing good Economic performance with responsible Environmental and Social considerations, the Group will ensure that the notion of sustainability be embedded within our organisation as an important corporate culture. We will be looking forward to further seeking enhancement opportunities and mitigate foreseeable risks in delivering true and sustainable value for our stakeholders. This will be our long term commitment in recognizing the need of a sustainable future.